• I don’t have dental insurance. Can I become a patient?

    Of course! Dental insurance can be a perk, but sometimes it’s more of a headache. In fact, over 45% of our patients do not have dental insurance. We’re always glad to help you find a way to make treatment as convenient as possible.

  • I have dental insurance. Do you take my plan?

    We can file with any dental insurance company, but it depends on how your plan is set up as to whether you’ll owe anything at the time of the appointment. If a plan states 100% coverage for a particular service, then we will not collect anything the day of the appointment. If your plan specifies 80% coverage after you meet your deductible, then we could collect your deductible and 20% of the total. You can always call ahead if you’re wondering what your out of pocket will be for a specific appointment.

  • So, you’ll file my plan—but are you actually a provider?

    All the doctors at Cornerstone Family Dental are contracted as providers for Delta Dental Premier. We fall “out of network” on all other plans but sometimes that doesn’t make much of a difference on your out-of-pocket.

    Leggett and Platt, Justin Boot, Jack Henry and Associates, and Southwest Missouri Bank are examples of dental plans where we fall out of network but we see many patients from each of those employers.

  • Will you consider becoming a provider for my plan?

    We’re always glad to look at the preferred provider packets for any insurance company (in fact, we receive them fairly often and always look at them thoroughly). The dilemma is that most insurance companies contract providers to lower their fees and they don’t take into consideration the quality of care or materials each particular office offers. Dr. Saladin and Dr. Drackert work hard to keep fees at a reasonable level for the high quality materials and care they provide.

  • What goes into setting your fees?
    (Or, Why do some offices charge more than others?)

    That’s the million dollar question. Really. One office might be content with the equipment they purchased five years ago, or might not offer their employees health coverage, or might use a lab that doesn’t guarantee their work, or might itemize every last service they provide.

    Cornerstone Family Dental takes a different approach. Dr. Saladin and Dr. Drackert carefully weigh the value of new technology and only invest in devices that will improve your care.

    For patients who keep their regularly scheduled cleanings and schedule treatment when it is diagnosed, then if a toothache pops up between visits, there’s typically no additional charge at the emergency evaluation—why should you pay extra when you’ve done everything possible to avoid a toothache?

    We don’t charge extra for the extras, either: nitrous oxide to help you relax, a warm cloth to wipe off impression material, balm for chapped lips (inevitable when instruments and gloves chafe your lips during treatment). We believe all the extras should be part of everyday.

  • I’ve had a bad experience before and now I’m a baby when I go to the
    dentist. What are you going to do to put me at ease?

    We’ll be ourselves. We know dental offices can be intimidating and certain scents and sounds can bring back a bad memory in an instant. To counter that, you’ll find friendly staff members all over the office ready to make you feel like you’ve been friends forever.

    In addition, our employees are continually learning. Regular education for every department is part of Cornerstone’s distinctive approach to dentistry. Knowledgeable staff can help you with whatever reservations you have—whether it’s fear of finances, of treatment, or of the unknown. Just be honest with us so we know how to help!

  • What’s the difference between DMD and DDS?

    The school the dentist graduated from determines what letters go at the end of the name. Dr. Drackert and Dr. Robbins both graduated from dental schools award a Doctor of Dental Surgery degree while Dr. Saladin graduated from a dental school that award Doctor or Dental Medicine degree.

    All three dentists went through the same rigorous board exams and licensing requirements. Regardless of the letters after the name, all dentists keep up with many hours of continuing education every year in order to keep their credentials current.